Shipping and Assembly Information
If we determine that we are unable to ship to your location, we will contact you by phone and make the necessary adjustments. Estimated shipping dates will be available during the checkout process. You will also be able to login to your account and check if there are any changes to the shipping times. All Shipping dates are only estimated and are subject to change based on availability. Delivery times may change based on carrier availability and customer address.
At Palm Beach Patio Furniture, we understand that the purchase of furniture and home decor represents a significant investment, and we strive to ensure the complete satisfaction of all customers. Items are not eligible for returns unless damaged on delivery.
You have one (1) day to report any damages or defects to Palm Beach Patio Furniture. We are not responsible for damages that occur as a result of customers moving or assembling products. We will require clear photographs to arrange appropriate services. For minor damages, Palm Beach Patio Furniture will provide in-home repair service. If you don’t plan on using your item immediately, we recommend that you inspect all of your items fully to ensure there is no damage since all damages must be reported to us within 24 hours of delivery.
Privacy & Data Policy
Palm Beach Patio Furniture will not sell, rent or give away your private data. You may receive e-mail or physical mail communications from Palm Beach Patio Furniture for the use of marketing, or special communications.
Collection of Data
Registration for an account on this site requires a unique and valid e-mail address through which you can receive communications from Palm Beach Patio Furniture. You are not required to provide any other information if you do not want to. Please be aware that the e-mail address you provide and any other information you enter may render you personally identifiable, and may possibly be displayed on this web site unintentionally (subsequent to a successful act of intrusion by a third party). As on many web sites, Palm Beach Patio Furniture may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information.
Use of Data
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Should you have any questions about this policy or about this web site, please feel free to contact Palm Beach Patio Furniture in writing at 11940 US Highway 1 Palm Beach Gardens, FL 33408.
Privacy and data policy updated 10/2020